Our Story & Purpose

Why ShipSlip Exists

We help businesses recover shipping money they're already owed, without adding operational work.

Businesses overpay for shipping every month. Not because of bad rates, but because of unclaimed refunds and undetected billing errors.

Carriers owe money back when they miss delivery guarantees or make billing mistakes. That money belongs to you. Most businesses never see it. Not because they don't want it, but because recovering it is harder than it should be.

ShipSlip automates the entire process. We find the money, file the claims, and recover refunds back to you, without any manual effort on your end.

The Problem We Saw

Refunds exist. Most businesses never claim them.

Shipping refunds exist, but most businesses never claim them. Not because they don't want the money, but because the process is manual, time-consuming, and easy to miss.

Carriers like FedEx and UPS guarantee delivery times on many of their services. When a package arrives late, a refund is owed. When a billing error appears on an invoice, a correction is owed. These aren't obscure loopholes. They're written into the carrier agreements every shipper has already signed.

The gap isn't awareness. Businesses know refunds exist. The gap is execution: without a system designed to catch and claim these refunds, they expire silently, week after week, year after year.

Why Manual Recovery Doesn't Work

This isn't a criticism of operations teams. It's an honest description of a structural problem. Refund recovery was never designed to be easy for shippers.

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Manual claims don't scale

Reviewing every shipment by hand is impractical. Businesses shipping hundreds of packages weekly can't maintain that process alongside everything else.

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Invoices are too complex to audit

Carrier invoices can contain 250+ line items with surcharges, adjustments, and service classifications that require specialized knowledge to interpret correctly.

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Claim windows close fast

Refund eligibility often expires within 15 days of invoice. Miss the window, even by a day, and the opportunity is permanently gone.

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Teams have higher priorities

Refund recovery competes with fulfillment and operations work. It gets deprioritized not because it doesn't matter, but because it never feels urgent enough.

Built for Consistency, Not Occasional Effort

We built automation that monitors every shipment and every invoice, identifying refund opportunities and filing claims before windows close. No manual effort required.

Automation

Every shipment is monitored automatically. No manual review, no spreadsheets, no memory required from your team.

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Consistency

Refunds are recovered on every qualifying shipment, not just when someone remembers to check the invoices.

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Accuracy

Claims are based on verified data: actual delivery scans compared against guaranteed delivery times and contracted rates.

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Low Friction

Setup takes minutes. No workflow changes. No disruption to your carriers, rates, or existing operations.

You Take on Zero Risk

One of the most common questions we hear is "What's the catch?" There isn't one. Here's exactly what working with ShipSlip looks like.

No upfront cost

We only earn a commission on refunds we successfully recover. If we don't find anything, you owe nothing.

Read-only access

We connect to your carrier accounts and pull your shipping data and submit claims for refunds.

Cancel anytime

No contracts, no lock-ins. If ShipSlip isn't working for you, disconnect at any time with no questions asked.

We don't touch your carriers

We never renegotiate your rates, change your carrier relationships, or interfere with how your shipments are routed.

Zero operational disruption

Your fulfillment, logistics, and shipping workflows stay exactly as they are. ShipSlip runs entirely in the background.

Full transparency

Every refund filed, every dollar recovered, and every commission earned is visible in your dashboard at all times.

How We Work

These aren't marketing statements. They're the trade-offs we make when it matters.

Not estimates
Accuracy over approximations
Not hidden fees
Transparency over surprises
Not manual effort
Automation over memory
Not assumptions
Accountability over guesswork

Who ShipSlip Is For

We'd rather be upfront than oversell. ShipSlip works best in specific contexts, and we want you to know before you sign up.

✦ A good fit if you…

  • Ship with FedEx or UPS
  • Want accurate shipping costs without manual auditing
  • Value time more than doing this in-house
  • Want a set-it-and-forget-it recovery process
FedEx
UPS
100%
Automated For You
$0
Upfront cost
2 min
Setup time

ShipSlip runs quietly in the background — finding refunds you didn't know you had.

Find Out If You're Owed Refunds

Connect your FedEx or UPS account and we'll show you what's been missed. No commitment, no upfront cost.